Web Applications is an established player in the Escorted Tours and Group Travel market with market leading companies using Web Applications’ systems. The reason or this is Tr@veller has been adapted to meet the specific needs of an Escorted Tour Operator.

The Tr@veller Reservation System has a sophisticated Package Module where tours can be pre-packaged or created individually pulling services from a diverse range of suppliers. You can create a package that contains extremely complex travel itineraries that include multiple accommodation choices, travel options and excursions. Packages can contain both optional and inclusive items that can be individually assigned and priced for each passenger travelling.

It goes without saying that the packages can be created very quickly within Tr@veller. You can create base templates that allow you to develop variations without the need to re-key data. Ease of input means that you can expand your offering without worrying about the overhead of system maintenance.

Full tour costing
Tr@veller has an extremely flexible pricing module complete with percentage or fixed-rate mark up and multi-currency facilities. Multiple child prices can be entered in age categories and multiple insurance bands may be applied. Cancellation bands can be staggered in date bands relative to departure.

Information at your fingertips
You can store unlimited descriptive data and images relating to each coach tour giving your Sales Agent invaluable information about every item in the Tour and allowing them to allocate pick up points with ease. They can sell with confidence having all the necessary information at the click of a mouse.

Errata & Travel Advisory
As with all holidays there is always the need for changes to travel itinerary or certain aspects of the holiday. Tr@veller allows you to manage this by simply adding new sales information that then automatically alerts staff during the reservation process. During the booking process Tr@veller forces reservation staff to confirm they have read the changes to the client and all of this is audit logged against the user.

Cruising Holidays
A simple interface allows you to upload cruise ship deck plans and cabin plan layouts, giving you the opportunity to number all cabins and create bookings on individually numbered cabins. Tr@veller can run rooming lists for cabins showing who is staying in which cabin providing a simple yet highly valuable service to your customers. Tr@veller also allows you to share/reserve cabin allocation with different tours.

Coaching Holidays
As you might expect from a system that has been adapted to this market, Tr@veller deals easily with feeder coaches and even sub-feeders into interchanges. You can load coach templates into the system so that sales staff can allocate customers to a particular seat if required. Over time, Tr@veller builds journey history to give you valuable information about how long it takes your coach to drive from A to B.

Professional confirmations
When a tour has been booked, client confirmations can include descriptions and relevant images customised to your individual requirements. These can be batch processed and sent by email, fax, or print to post.

Is your business restricted by the limitations of your Reservation System? Package Holiday Operators find Tr@veller particularly well adapted to meet the challenges of their business which means that they can concentrate on developing holidays that sell, rather than holidays that their systems can handle.

Complex travel itineraries made easy
The Tr@veller Reservation System has a sophisticated Package Module where tours can be pre-packaged or created individually, pulling services from a diverse range of suppliers. You can create a package that contains extremely complex travel itineraries that include multiple accommodation choices, travel options and excursions. Packages can contain both optional and inclusive items that can be assigned and priced for each passenger travelling.

It goes without saying that the packages can be created very quickly within Tr@veller. You can create base templates that allow you to develop variations without the need to re-key data. Ease of input means that you can expand your offering without worrying about the overhead of system maintenance.

Full tour costing
Tr@veller has an extremely flexible pricing module complete with percentage or fixed-rate mark up and multi-currency facilities. Multiple child prices can be entered in age categories and multiple insurance bands may be applied. Cancellation bands can be staggered in date bands relative to departure.

Information at your fingertips
You can store unlimited descriptive data and images relating to each coach tour giving your Sales Agent invaluable information about every item in the Tour and allowing them to allocate pick up points with ease. They can sell with confidence having all the necessary information at the click of a mouse.

Errata & Travel Advisory
As with all holidays there is always the need for changes to travel itinerary or certain aspects of the holiday. Tr@veller allows you to manage this by simply adding new sales information that then automatically alerts staff during the reservation process. During the booking process Tr@veller forces reservation staff to confirm they have read the changes to the client and all of this is audit logged against the user.

Professional confirmations
When a tour has been booked, client confirmations can include descriptions and relevant images customised to your individual requirements. These can be batch processed and sent by email, fax, or print to post.

In addition to the standard Tr@veller modules there are a number of unique adaptations. These have been created specifically for the Holiday Park market to help your sales staff sell more effectively and maximise the occupancy in each unit on the park. As Tr@veller is browser-based, access to the system may be granted from each Park, in addition to your call centre.

Park and Accommodation Information
Tr@veller may hold vast quantities of information, including images, relating to all of your Holiday Parks and even individual units. This will enable your Sales’ Agents to answer questions and sell confidently even if they are not familiar with the Park in question - all the information they require is at their fingertips.

Search Mechanism
‘Features’ can be set up to enable you to search more effectively. Parks can be grouped by location (Cornwall, Devon, etc) and type (lively, quiet, seaside, indoor pool etc), and your accommodation units can be grouped by the facilities they offer (number of bedrooms, maximum occupancy, pets allowed, central heating etc). Once this is done, your Sales’ Agents can easily search for accommodation to match customer’s requirements.

You can search by accommodation type, or expand the search to look at individual units. What is more, our efficient selling rules will ensure occupancy is maximised in each unit.

Holiday Park Maps
Many of your customers will want to know just where on the park their caravan or lodge is situated. A detailed map of each of your Holiday Parks can be loaded into the system and individual units numbered. You can check location and availability from the map and book directly from the map. This approach is simple but has been shown to be very effective.

The ‘Calculator’
The search mechanism will make it easy to find a holiday to match a customer’s requirements, but in today’s price sensitive market you need to be able to quickly compare the prices of different Parks and units on different days. The calculator accomplishes that and more. You can also maximise profit by selling additional items like insurance, fishing permits, cots/ highchairs etc.

Tr@veller enables you to price both full-week holidays and any combination of Short Break options. Furthermore, the calculator will show you any applicable special offers so that you can further entice your customer to book.

Special Offers and Profiled Units
Tr@veller can be configured so that your Sales’ Agents can only book specific special offers when relevant terms and conditions apply. Furthermore, you can profile units to allow that special offer to apply only to selected units. This is extremely useful if you need to channel bookings towards units that are traditionally difficult to sell.

In addition to standard Tr@veller modules there are unique adaptations for the Holiday Park market that will help your sales staff sell more effectively and maximize the occupancy in each unit on the park. As Tr@veller is browser based you can allow access to the system from all of your Parks in addition to your call centre.

Park and Accommodation Information.
Tr@veller holds unlimited information and images relating to all your Holiday Parks and individual units. This will enable your Sales Agents to answer questions and sell confidently even if they are not familiar with the Park in question - all the information they need is just a click away.

Search Mechanism
Your accommodation can be categorised by assigning ‘features’ to Holiday Parks themselves and individual units on the Park. You may wish to group your Holiday Parks by location (Holland, Denmark, etc) and type (lively, quiet, seaside, indoor pool etc), and your accommodation units by the facilities they offer (number of bedrooms, maximum occupancy, pets allowed, central heating etc). Once you have done this, your Sales Agents can easily search for accommodation to match customer requirements.

You can search by accommodation type, or expand the search to look at individual units. What’s more our efficient selling rules will make sure occupancy is maximized in each unit.

Holiday Park Maps
Many of your customers will want to know just where on the Park their caravan or lodge is situated. A detailed map of each of your Holiday Parks can be loaded into the system and individual units numbered. You can check location and availability from the map and click a link to book.

The ‘Calculator’
The search mechanism will make it easy to find a holiday to match a customer’s requirements, but in today’s price sensitive market you will need to be able to quickly compare and contrast the prices of different Parks and different units on different days. The calculator does just that and more. You can also maximise profit by selling additional items like insurance, fishing permits, cots/ highchairs etc Everything can be priced in multi-currency converting to a base currency.

You can, of course, price full week holidays and any combination of Short Break options. What’s more the calculator will show you any special offers applicable so that you can further entice your customer to book.

Special Offers and Profiled Units

Tr@veller can be configured so that your Sales Staff can only book specific special offers when relevant terms and conditions apply. Further you can profile units to allow the special offer to apply only to ‘selected’ units and to restrict the start days and durations of any booking, allowing you to channel bookings towards difficult to sell units.

In addition to standard Tr@veller modules there are unique adaptations for the Cottages and Villas market that will help your sales staff sell more effectively.

Accommodation Information
Tr@veller holds unlimited information and images relating to all your suppliers and the accommodation they provide. This will enable your Sales Agents to answer questions and sell confidently even if they are not familiar with the accommodation in question. Pricing can be set up per person or per accommodation, and extras such as cots or highchairs can be set up against each accommodation.

Search Mechanism
Your accommodation can be categorised by assigning ‘features’. You may wish to group them by location (Holland, Denmark, etc) or type (lively, quiet, seaside etc), or by the facilities they offer (number of bedrooms, maximum occupancy, pets allowed, central heating etc). Once you have done this, your Sales Agents can easily search for accommodation to match customer requirements.

Alternatively, you may choose to search by accommodation type, or narrow the search to look at individual properties.

The ‘Calculator’
The search mechanism will make it easy to find a holiday to match a customer’s requirements, but in today’s price sensitive market you will need to be able to quickly compare and contrast the prices of different accommodations on different days. The calculator does just that and more. You can also maximise profit by selling additional items like insurance, fishing permits, cots/ highchairs etc.

You can, of course, price full week holidays and any combination of Short Break options. What’s more the calculator will show you any special offers applicable so that you can further entice your customer to book.

Special Offers and Profiled Accommodation
Tr@veller can be configured so that your Sales Staff can only book specific special offers when relevant terms and conditions apply. Further you can profile accommodation to allow the special offer to apply only to selected bookings and to restrict the start days and durations of any booking, allowing you to channel bookings towards difficult to sell properties.

The Tr@veller Reservation System is the perfect solution for Hotel and Attraction Operators. It has already been tried and tested, with companies like Attraction World and Unpackaged Holidays choosing Tr@veller to power their businesses. The flexibility of the system is the key to its success, allowing you to focus on a strategy that will maximise sales.

Sophisticated costing module
Tr@veller has an extremely comprehensive pricing module complete with percentage or fixed-rate mark up and multi-currency facilities. The pricing module can accommodate any permutation of hotel room types such as singles, doubles, quads etc and child prices can be age categorised. Special offers such as ‘Buy three nights, get one free’ are easy to implement, as is multiple insurance and cancellation banding.

Hotels and much more
The Tr@veller Reservation System allows you to add other elements to your basic hotel booking facilitating the sale of add-ons. Some of Web Applications’ clients use this shopping basket approach to create holidays with multiple accommodation choices, meal and upgrade options, transport, transfers and excursions. If accommodation is ‘On Request’, Tr@veller can be configured to send a booking request automatically to the relevant supplier.

Unlimited hotel information and images
You can store unlimited descriptive data and images (external and internal shots) relating to each hotel, its location or any of the additional items you sell. This gives your Sales Agent invaluable information even if they have not visited the hotel they are selling. They can sell with confidence having all the necessary information at their disposal.

Errata
As with all holidays there is always the need for changes to travel itinerary or certain aspects of the holiday. Tr@veller allows you to manage this by simply adding new sales information that then automatically alerts staff during the reservation process. During the booking process Tr@veller forces reservation staff to confirm they have read the changes to the client and all of this is audit logged against the user.

Third party accommodation
Via Babel, you can also integrate XML feeds from third party suppliers such as Hotelbeds. Having access to additional stock means that there are more holidays for you to sell. All of that means more profit.

Dynamic Package Holiday Operators find Tr@veller is particularly well adapted to meet the challenges of their business which means that they can concentrate on selling.

Complex travel itineraries made easy...
The Tr@veller Reservation System has a sophisticated Package Module where tours can be created individually, pulling services from a diverse range of suppliers. You can create a package that contains extremely complex travel itineraries that include multiple accommodation types, travel options and excursions, allowing each passenger to meet their own needs all on one booking.

It goes without saying that the packages can be created very quickly within Tr@veller.

Full tour costing.
Tr@veller has an extremely flexible pricing module complete with percentage or fixed-rate mark up and multi-currency facilities. Child prices can be age categorised and a range of insurances and cancellation bands may be created and applied.

Information at your fingertips
You can store unlimited descriptive data and images relating to each supplier. You can even include seat plans for coaches, chartered planes or theatre seats. This gives your Sales Agent invaluable information about every item in the Package. They can sell with confidence having all the necessary information at the click of a mouse.

Professional confirmations
When a booking has been created, client confirmations can include descriptions and relevant images customised to your individual requirements. These can be batch processed and sent by email, fax, or print to post

By their very nature, specialist companies have complex product offerings and too many Reservation Systems complicate the booking process. Tr@veller makes it simple to pull together a variety of products to create a tailor-made holiday from a diverse range of suppliers. This leaves you to concentrate on developing the holidays your customers want rather than worrying about whether the Reservation System can handle it.

Complex tailor-made holidays made easy
The Tr@veller Reservation System allows you to pull together many different elements to create a holiday unique to that client, whatever product you sell. Tr@veller is already used by specialist golf and cycling operators who love the speed and flexibility that the system offers.

Sophisticated costing module
Tr@veller has an extremely flexible costing module, complete with percentage or fixed-rate mark up and multi-currency facilities. This module can accommodate any number of elements such as hotel rooms, transfers, transport, excursions, guides and much more. Child prices can be age categorised and there is the facility for multiple insurance and cancellation bands.

Information at your fingertips
You can store unlimited descriptive data and images relating to each element of your tailor-made holiday. You can include seat plans for coaches, chartered planes or even theatres. This gives your Sales Agent invaluable information about every item available. They can sell with confidence having all the necessary information at their disposal.

Professional confirmations
Many companies providing tailor-made holidays focus on the luxury travel market. Tr@veller can be customised to reflect the company style, enabling booking confirmations that contain detailed descriptions and images relevant to the tailor-made itinerary. These highly professional documents can be batch processed and sent by email, fax, or printed for postage.